FAQs

Check out the most commonly asked questions from our customers.

FREQUENTLY ASKED QUESTIONS (FAQs) - Helmet-hub

Do you manufacture your helmets yourselves?

Yes, we do and so does planning for the design each helmet would take. All the designs are extremely handmade as such, every single one is unique. You cannot expect that there is another person who would have the same design.

Can we have custom-made helmets?

Yes, you can. You can talk with our specialists to plan for the designs you want to integrate with your helmets. We can draft it for you or you can draft it yourself. No matter what you want, we’ll find a way.

Do you have an online store?
Yes. This site is itself an online store. You could check out the listings under products and services so that you can choose the best products you want.
How do we pay for our purchase?
We accept payments from card companies such as Visa and Master Card. We also accept payment via PayPal and via BitCoin.
Do you ship outside the US?

So far we don’t but we are going to start catering for international customers starting mid-2018.

Does your shipping cost include insurance?

Unfortunately, no. But you could request for insurance and pay for it depending on the courier of your choice. You can request this so we could ask them for a computation on the actual amount it would cost you.

Can I pick up my purchase at your store?

Yes. You can pick it up within 2 days upon your reservation if the product you reserved is already available. But just in case it is custom-made, we encourage you to talk to our customer service to know the exact date where you could get your purchases. Please be advised that failure to get the products within 2days of reservation would forfeit your ownership of the product.